Return Refund Policy
Return Policy – SEIGNEURY
At SEIGNEURY, customer satisfaction is our top priority. If something isn't quite right, no worries – you can return your item under the following conditions:
📦 Return Window
You have 14 days from the date of delivery to request a return.
✅ Eligibility Criteria
To be eligible for a return, the item must:
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Be in its original condition (unworn, unwashed, undamaged)
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Have all original tags attached
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Be returned in its original packaging
Sale or personalized items are not eligible for return unless they are defective upon arrival.
🔁 Exchanges or Refunds
Once your return is received and inspected:
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You may exchange the product OR
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Receive a full refund (excluding original shipping fees)
Refunds will be issued to the original payment method within 5–10 business days after the return has been approved.
💌 How to Request a Return
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Email us at contact@seigneury.com with:
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Your order number
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A photo of the item
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A brief reason for the return
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Our customer service team will reply with return instructions.
📍 Return Shipping Costs
Return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our part or a faulty item.
SEIGNEURY – Wear Your Legacy
We are committed to making every purchase a smooth and satisfying experience.
Please feel free to reach out – we’re here to help!